|Terms and Conditions / AGB|
|Terms and conditions
1 Basic provision
The business relationship between „Seriennummer“, Ackerstrasse 80, 13355 Berlin, and the buyer shall apply exclusively following terms and conditions valid at the time of the order.
We do not accept any diverging terms and conditions from the customer except where specifically agreed in writing. Buyers are consumers within the meaning of § 13 BGB (German Civil Code), means natural persons who enter into the relevant transaction for a purpose that is mostly neither commercial nor its independent vocational activity may be attributed. In other cases, it concerns with the customer to entrepreneurs according to § 14 BGB (German Civil Code).
2 Formation of contract
With your order you placing a binding offer for a purchase contract with us. Color, form and technically induced changes that do not affect the intended use, are reserved.
By sending an order confirmation via e-mail to you or the delivery of ordered goods, we can accept this offer. First, you will receive a receipt of your order by e-mail to the specified e-mail address (order receipt). However, a purchase contract will only become effective with the dispatch of our order confirmation via e-mail to you or with the delivery of goods ordered.
When ordering through our online store the ordering process includes following Steps. Select the desired goods, choose payment method, enter your customer data, including billing address and if different, delivery address and submit order to us. You will get an order receipt with all order data to the e-mail address you provided.
3 Right of retention, reservation of proprietary rights
You can only exercise a right of retention if the situation in question involves claims arising from the same contractual relationship.
The goods remain our property until the purchase price is paid in full.
4 Prices and payment arrangements
All prices are final, they include VAT. Deliveries outside the EU are shipped tax-free and duty unpaid.
There will still be added shipping costs to the indicated product prices, refer „Shipping“
If delivery is made to countries outside of the European Union, we may incur unreasonable additional costs, such as duties, taxes or money transfer fees (transfer or foreign exchange fees charged by the banks), which you must bear. You must also bear the costs arising from money transfers in cases in which the delivery is made to an EU Member State, but the payment is initiated outside of the European Union.
The payment is either paid in advance by bank transfer, PayPal, or credit card. We reserve the right to exclude individual payment. When selecting the advance payment, we give you the bank details in the order receipt. The invoice amount is to be paid immediately.
Credit Card as well as other payment methods will be executed by PayPal.
5. Delivery conditions
Unless otherwise stated, we ship the goods after receipt of the order and payment, short term, assuming items are in Stock.
If you are a consumer, the following is statutorily regulated: The risk of the sold item accidentally being destroyed or degraded during shipping only passes over to you when the item in question is delivered, regardless of whether or not the shipping operation is insured. This condition does not apply if you have independently commissioned a transport company that has not been specified by us or a person who has otherwise been appointed to execute the shipping operation.
6 Choice of law, place of fulfilment, jurisdiction
Only German law, excluding the CISG. Compared to a consumer this choice of law applies only in so far as is this no binding legal provisions of the country in which he has his domicile or habitual residence restricted.
If the customer is not a consumer, the place of jurisdiction is Berlin.
7 Warranty/ Lability
The statutory warranty rights are applicable.
As a consumer, you are requested to promptly check the product for completeness, visible defects and transport damage as soon as it is delivered, and promptly disclose your complaints to us and the shipping company in writing.
Liability for defects is governed by the above mentioned “Warranty” provisions.
8 Return Informations
You may return items sold on wwww.seriennummer.net within 14 days, from the date of delivery, on the condition that the item is unused, in the same condition that it was received and it must also be in the original packaging with tags still attached.
We reserve the right to refuse a return that does not comply with the above conditions.
In the case of items received incorrectly or received in damaged or faulty condition, you will need to notify as soon as possible. Items that are damaged as a result of normal wear and tear are not considered to be faulty. Where possible, we will either offer an exchange if there is a replacement available or offer to repair faulty items.
The Refund or Change is made on receipt and inspection of the returned goods.
Your are responsible for shipping and shipping costs associated with returning any item. Customs and duties costs, as well as cost of original shipment will not be refunded.
Goods must be returned by certified delivery.
If you have any queries regarding your order or shipping, please contact us at email@example.com and we endeavour to get back to you immediately.